Who we are
Our website address is: https://www.thef1geek.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Contact forms will upload your data to our servers. They are stored securely and used only for the purpose of correspondence between You and thefegeek.com organisation. We will not pass your data onto any third party unless it is required for the purpose of your query, which we will notify you of our intention. For example, you may have an issue with a payment or delivery in our store. To resolve the issue we may need to share your details with our 3rd party suppliers – such as printing, postal services or payment providers.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Analytics are used to improve the customer experience and help us improve our website’s product offering, layout and performance. We use google analytics to do this primarily. We only store ip address / general location, navigation through our site. We do not sell this data on to anyone.
Who we share your data with
To ensure we can process payments, we share your data with our 3rd party payment providers. This is primarily paypal, but we may in some cases use Stripe to process credit cards. It will be highlighted at checkout who the payment processor is. The data shared is your Name, Address, Email, phone and payment info – all encrypted for your protection. Your Name and Address is shared with our 3rd party goods and shipping suppliers for delivery. We have to store your details in case you have any queries or wish to send an item back.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your data will be stored by our default minimum of 90 days.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
This is the main information we will store on you to ensure shipping and queries can be handled correctly.
Additional information
email, phone, payment preferences will be stored.
How we protect your data
We use SSL to encrypt your data and store it using secure servers. Our payment providers insist on the most up to date security measures to ensure your payment data is safely encrypted.
What data breach procedures we have in place
We adhere to the United Kingdom’s GDPR practices set out by the ico. If there was a data breach we would inform them immediately and anyone we believe was a victim of a data breach and follow the ico’s guidelines to minimise risk to all parties.
What third parties we receive data from
We receive data back from our printing, shipping and payment partners. This can include confirmations of successful processing of your orders.